Deposits and Supplements

To secure your holiday booking we require a deposit of £100 per week per accommodation. For 10 or 11 night holidays a deposit of £75 is required.

If you would like us to check availability and book low cost flights via the internet we are happy to do so, however we do make a booking charge of £1.50 per person for this service.

Airport transfer charges are added to your invoice at the time of booking. We will confirm bookings of this service. Transfers may be shared with other holidaymakers. For parties of under 4 please call for an airport transfer quote.

Booking Terms and Conditions

1.Website Information

All the information on this website has been given in good faith, however, since we include so much detail and as the brochure is prepared up to 18 months in advance there may be occasions when advertised facilities may be altered or withdrawn for reasons outside our control during your own particular holiday. For example, planned entertainment may be charged or cancelled, or during the low season the swimming pool may be closed. Further, the operation of certain amenities & facilities may be subject to local licensing laws or religious holidays, Maintenance and local energy conservation measures may mean the apartments limit certain facilities. Eg.water supplies, weather conditions can cause electricity failures. In such circumstances as described Barracuda Holidays shall be under no liability for any loss or damage arising there from. The operation and supervision of the resort, transport and other services is subject to local laws, regulations, standards and codes of practise of Spain. The legal and safety requirements of Spain are lower than that of the UK or Eire. You should note that the standards imposed are that of Spain and not UK or Eire. We must draw your attention to the fact that some parts of the resort of Estartit may be in the process of development and building work but Barracuda Holidays cannot accept any liability for any inconvenience, discomfort or annoyance which you may suffer from and building work being carried out, such work being beyond our control. We would also draw your attention to the fact that that certain facilities you may find that the management of the property utilised make a charge, for example, for the use of  mini golf, equipment hire, sunbeds etc, where applicable.

2. Special Requests

Whilst we make every effort to adhere to any special requests no guarantee can be given. We may not be able to notify you before departure if we are unable to meet any special requests.

3.Festa Playa Rules

All customers will be expected to strictly adhere to Festa Playa rules and regulations as laid down by the complex management. A list of rules and regulations are available on check in for customers. We do not set out these rules but we do contract apartments on the basis that our customers will adhere to them. We cannot be held responsible in any way should customers expelled from the complex for failing to adhere to these rules. If the complex management fail to enforce their regulations we cannot be held responsible for their failure to do so. Please note that the complex will enforce that proper swimming attire are worn in their pools and not shorts/Bermudas or T-shirts.

4. Ferries and Flights

Any bookings made with ferry operators or airlines are made by Barracuda HHHolidays acting as agents for the relevant operator. You will be bound by the terms and conditions of the relevant operator, copies of which are available on request. These conditions can also be found on the relevant operator’s website. We cannot accept any responsibility for delay in ferry or flight travel times to or from the UK, whether the delay or cancellation is caused by adverse weather conditions, re-scheduling of times by the transport operator/authorities and /or mechanical breakdown, strike or industrial action or otherwise. However, in certain circumstances you may be able to claim under your insurance policy. In the event of delay you must make your own arrangements for meals and accommodation if required. Barracuda Holidays does not provide these for you. Should you change any vehicle details including the addition of roof boxes or bicycle carriers, after the initial booking, this must be communicated to Barracuda Holidays. Failure to do so may result in refusal of carriage by the operator for which Barracuda Holidays cannot be held liable.

5. Your Journey

It is your responsibility to allow sufficient time for journeys to the resort, ferry ports, airports. Hotels etc. Barracuda Holidays will not make any refunds for unused accommodation or pre-booked travel in any circumstances. In circumstances of illness, breakdown, etc. your holiday insurance policy may provide cover if you fail to arrive at the apartments, ferry ports, airports on time and in the case of pre-booked travel it may sometimes be possible to obtain a refund of alternative transport from the operator though this is dependent on their terms and conditions.

6. Travel Documents

For British citizens a visa is not required to visit Spain. All British citizens must possess a valid ten-year passport including all children. Standard application time for a ten-year passport is one month however in the summer months the passport office experience heavy demand and delays may be possible. Please be certain to apply in time. Any passenger who is not a British citizen must check with the embassy of the country to be visited regarding possible Visa requirements. We advise where possible that customers use the safety deposit boxes in their apartment for items such as passports. We do not advise that items of high value be taken on  holiday; however, if valuables are taken please ensure they are correctly insured. You should also ensure that you are aware of any specific requirement relating to health and the country you are visiting. In the UK you should consult the Department of Health leaflet T1 (The travellers guide to health) available from Travel Agents or the department of Health. You should also check with your own Doctor before your departure as to whether any inoculations are considered available and necessary for your holiday. You should also contact the department of Health for Form E111 also available at Post Offices, which is an agreement within the European Union enabling you to claim back a percentage of medical fees.

7. If You Have a Problem

In the unlikely event of there being something not to your liking whilst you are on holiday that is in our direct control you must report it immediately. This will give our Barracuda Holidays representative an opportunity to correct the matter so that it does not spoil your holiday. Your Representatives can be contacted on a daily basis at the Café Barracuda bar. Unless there is a valid reason why you fail to report your complaint to our Barracuda Holidays representative then we will not consider ourselves to be liable in respect of complaints, which were not registered in resort. Your holiday enjoyment is our prime consideration. If the matter cannot be put right on the spot, detail of your complaint should be recorded on a Comment form available on request in resort. This should be handed to our representative; they will then give you a copy of the form, which together with an accompanying letter must be forwarded to our office address within 28 days of the completion of the holiday. We will not accept liability in respect of claims outside this period. Please note that in any event any compensation payable for claims against Barracuda Holidays other than compensation for personal injuries will not exceed two times the cost of the holiday. Disputes arising out of or in connection with this contract, which cannot be amicably settled, may if you so wish be referred to the Generalitat of Catalunya. If your holiday is arranged through an agent and not directly with us then all monies paid to the agent in anticipation of a contract with Barracuda Holidays are held by him as your agent until the booking is accepted and thereafter as our agent. Under no circumstances will any agent of ours have authority to expressly or implied alter the terms of the contract unless that agent has written authority to do so.

8. Personal Insurance

We believe personal insurance is essential for a worry free holiday, so we insist all our customers are insured. We will request the name of your insurer at the time of booking. It is your responsibility when taking holiday insurance to ensure that the cover supplied is adequate.

9. Our Responsibility

You will appreciate that there are many people and companies over whom Barracuda Holidays have no control who are involved in the planning and provision of your holiday. Barracuda Holidays has taken all reasonable steps to ensure that the suppliers of services provided are of an acceptable standard. As part of our policy of customer care Barracuda Holidays will accept responsibility for the standard of service provided to you. We will accept responsibility for the proven negligent acts and/or omission of our employees and agents and our suppliers and sub-contractors, servants and/or agents whilst acting in the scope of the course of their employment in respect of claims arising as a result of death, bodily injury or illness to you or any member of your party. You should note: liability will only be accepted if you can prove that death, injury or illness was caused by negligence of Barracuda Holidays, its servants, agents, suppliers, or contractors. No liability can be accepted for the negligent acts of sea carriers or airlines nor for any other aspect of the holiday where liability is governed by international convention and where liability may not be limited or excluded. Barracuda Holidays relies on the terms and limitations contained in the Athens Convention or such other international conventions as may be appropriate. We cannot accept responsibly or liability or loss, damage, or expense resulting from war or terrorist activates threatened or actual, civil unrest, closure of ferry terminals, closure of airports, industrial action, threatened action, threatened or actual or any event outside our control where such events delay, extend or compel a change in holiday arrangement. We will not be liable for any damages for either death, injury or illness or for any breach of contract if the same is due to unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care has been exercised or due to an event which even with all due care would not be foreseen or forestall.

10. If We Change Your Booking

As you will appreciate holiday arrangements are planned many months in advance and on rare occasions it may be necessary to make a modification to them and we reserve the right to make such changes at any time. In the majority of cases such changes will be minor but if they are of a more substantial nature we will do our best to advise you prior to your departure. If we are forced to make major changes notified before departure to your holiday we will pay you compensation in accordance with the table below. Such major changes being:

Change of scheduled ferry route

Change of Accommodation

If you choose to accept the changed arrangement or purchase another holiday from us we will pay you compensation on the scales shown below. If you choose not to accept the change to arrangements we will refund you all the monies paid to us. However, in no case will we pay compensation if the change is due to an event listed in paragraph 11.

Period of notification Compensation per booking

Given to you % of basic holiday cost

(excludes supplements)

More than 56 days Nil

43-56 days 10%

29-42 days 15%

15-28 days 20%

0-14 days 25%

11. Force Majeure

Important-Compensation arrangements do not apply to, and we reserve the right to cancel your holiday in the event of changes caused by reasons of war, riots, civil strife, terrorist activities, industrial disputes, natural/nuclear disasters, fire, technical problems to transport, port closures, a adverse weather conditions and similar events beyond our control. 

12. Holiday Prices

The holiday prices published on this website are based on known costs and spot exchange rates as stated by the financial times on 2nd January 2007. Euro to £1 = 0.69 

13. Payment of Deposit

Your contract is with Barracuda Holidays. When we receive your signed booking form accompanied by the deposit which is applicable to your chosen holiday we will send our acknowledgment of your booking. If the deposit is not received within the following seven days we reserve the right to treat the booking as cancelled by you and to apply cancellation charges as detailed in paragraph 17. There is not a contract between us until acknowledgment has been sent and it acts as our acceptance of the booking in accordance with the contract outlined in these booking conditions, which is subject to Spanish Law, and the exclusive jurisdiction of the Spanish courts. 

14. Accommodation Deposit

On arrival you will be asked to pay a deposit of between 120-300 euros this is a deposit to cover against any accidental breakages caused to either the structure of the accommodation or the inventory supplied within the accommodation 

15. Payment of the Balance

You must pay your balance at least twelve weeks before departure. If you do not you could be liable for cancellation charges of up to 100% of the final invoice because we reserve the right to treat the booking as cancelled by you at anytime up to the date of departure. Therefore it is very important for you to pay the balance twelve weeks before departure or write cancelling your holiday in accordance with paragraph 17. A 2% charge will be levied on the final balance of all bookings when a credit card is used to pay any element of the holiday package. Please note that there is no charge for cheque payments or bank transfers. Debit card or Switch card payments are subject to a 1% charge.  

16. If You Change Your Booking

If after your booking has been accepted you wish to transfer to a different holiday , change departure, or alter any detail of the booking we shall do our utmost to satisfy your requirements. If the change is 56 days or more before departure there will be an amendment fee of £15 and if 55 days or less the amendment fee will be £25. Any change to details on the booking within 6 weeks of departure will incur a cancellation charge as set out in paragraph 17 below unless the new holiday departs on or before the original departure date in which case the normal amendment fee of £25 will be charged.If you have authorised the automatic debiting of your credit/debit card, the appropriate amount (which we will have previously confirmed to you) will be debited accordingly. 

17. If You Cancel Your Holiday

Should you or any member of you party be forced to cancel your booking once it has been accepted a valid cancellation can only be made if you give written instruction to us. The person who signed the booking form must sign the instructions. The effective date for the cancellation will be the date we receive your written instructions in our office. For this reason telephone, fax or email cancellations cannot be accepted. If you cancel, a cancellation charge (being agreed damages to cover your estimated loss) calculated on the scale set out below becomes payable by you as signatory of the booking form. If you have authorised the automatic debiting of your credit /debit card, the appropriate amount (which we will have previously confirmed to you) will be debited accordingly. Please note you may be able to make a claim under your holiday insurance. 

Period before brochured departure within which written confirmation is received by Barracuda Holidays = Timescale 

Amount of cancellation charge express as a % of total holiday price inclusive of extras.

Timescale Charge

More than 42 days £100 per week booked

29-42 days 50%

22-28 days 60%

1-21 days 100%

Important Notice

1. This website was accurate at time of publication on the internet at 1 January 2007. Please note that there may be changes to the content of this website, which will be notified to you before any contract between you, and Barracuda Holidays is concluded. Prices on our website are valid until 31.12.2007 after that date please check the current price at the time of booking or by phoning us on 00 34 628 58 99 75.

2. All holidays contained in this brochure are subject to availability & operate subject to there being a minimum number required to operate that holiday. We impose a deadline of 8 weeks prior to the date of departure for deciding if sufficient numbers have booked to travel. In the event that the premium number has not been reached, we reserve the right to cancel your holiday and refund all monies paid.

3. The same holiday is defined as departing on the same day from the same port/airport at the same time to the same apartment in the same accommodation type, for the same number of passengers.